Buy with Confidence
One of the biggest concerns when purchasing event tickets is security and trust. With so many ticketing providers in today’s marketplace, it is only natural to want reassurance that the company you are buying from is reliable and reputable.
At RedBox Events, we are committed to providing a safe and trustworthy ticket-buying experience.
As an affiliate member of STAR (The Society of Ticket Agents and Retailers), the UK’s leading self-regulatory body for the ticketing industry, we adhere to the highest standards of customer service and transparency.
When you purchase tickets from a STAR member such as RedBox Events – whether online, over the phone, or in person—you can buy with confidence. All STAR members are required to follow the STAR Code of Practice, which ensures customers are treated fairly and that all transactions are clear, transparent, and straightforward.
It also means that all ticket monies are paid directly to the event organiser or held in trust by RedBox Events until the event has taken place. No ticket monies are ever used by RedBox Events as operational funds.
By choosing RedBox Events, you can be assured that you are purchasing from a trusted ticketing provider that prioritises customer protection and satisfaction.
Buying Tickets from a Member of STAR
RedBox Events is proud to be an affiliate member of STAR. Our membership can be verified on STAR’s current membership list.
To learn more about STAR and its activities, please visit the official STAR website or view the STAR code of practice.
For information about RedBox Events, including frequently asked questions, please visit our Online Customer Service page.
Should you require any additional assistance, please do not hesitate to contact us.